Turn time is the time it takes to produce your product. Our normal “turn time” for duplication is three business days. Shipping time back to you is not included in turn time. UPS Ground is our normal shipping method and it can take between 1 and 5 business days to get to you depending on your location from us. If you have a specific date you need your product, it is always best to call us so we can figure out the most economical way to get it to you in time.
Turn time begins once we have both your artwork files and your master or content along with payment. If we receive everything before 01:00 PM on a normal business day then the product will ship two days later. For example if your project arrives before 01:00 PM on Monday, it will ship on Wednesday. However, if it arrives after 01:00 PM on that same Monday in the example, it would not ship until Thursday. We must have everything in hand by 01:00 PM for that day to count as day 0. If it is received after 01:00 PM then it will be processed the next business day.
UPS Ground shipping only delivers on weekdays. So if you need you project for a weekend show, it will need to arrive to you on the Friday. If it isn’t there on Friday, the next delivery day is Monday NOT Saturday. We offer all shipping options including Ground, 3 Day, 2 Day and Overnight. It is almost always cheaper to use our Rush feature to save time versus changing shipping methods but obviously sometimes it requires both. Call us if you have specific needs before you roder so we can help you get your product on time, the least expensive way possible.